Hearts & Minds

The Stellar Loyalty Blog

July 11, 2017

Who Moved The Front Door? A New Reality For Retail And Restaurants

The data is irrefutable. Retail is under pressure. As one of our company co-founders put it, “the front door has moved” and consumers ... View More
May 1, 2017

5 Reasons Your Loyalty Program Needs to Hit Reset

A few months back, our CEO Kevin Nix sat down with R “Ray” Wang and Vala Afshar of DisrupTV, Constellation Research’s web ... View More
February 14, 2017

Showing Your Customers the Love (Not Just on Valentine’s Day): Taking a Page from Harlequin’s “My Rewards” Program

Harlequin has been a household name since 1949 – now published in 34 languages across 110 international markets.  The brand instantly ... View More
January 18, 2017

The Value Pyramid & Creating Loyalty

There are several truths of customer loyalty that continue to prove out, though many businesses have been slow to adapt to their ... View More
January 4, 2017

Huddle Up for a Hall of Fame-Worthy Immersive Experience

With college bowl fever upon us, I thought I’d shared a moment that combines college football with an amazing, “hands on” approach to ... View More