Developing Differentiated Customer Loyalty and Engagement Programs for All of the CraftWorks Restaurant and Brewery Brands
FOSTER CITY, CA – May 15, 2018 – Stellar Loyalty, the cloud-based loyalty and engagement software company that helps organizations quickly deliver differentiated loyalty experiences, and CraftWorks Restaurants & Breweries, Inc., the nation’s leading operator and franchisor of brewery and craft beer-focused casual dining restaurants, announced today they are broadening their relationship to develop loyalty and engagement programs for CraftWorks’ entire portfolio of restaurant and brewery brands. Following the successful implementation of Old Chicago Pizza & Taproom’s one-of-a-kind OC Rewards loyalty program, Stellar Loyalty is working with CraftWorks to develop custom loyalty and engagement programs for Gordon Biersch Brewery Restaurant, Rock Bottom Restaurant & Brewery, and all of CraftWorks’ Specialty Brands.
Learn about machine learning and its potential impact on customer loyalty.
Machine learning has been a hot topic in the loyalty industry in recent years, but now seems to be building more momentum amid advances in Big Data technologies. Expectations Are High for Machine Learning and Its Potential Impact on Customer Loyalty.
FOSTER CITY, CA – November 1, 2017 – Stellar Loyalty, Inc., the consumer relationship company with a mobile-best SaaS loyalty solution, and Loyalty360, the association for customer loyalty, today announced a newly enhanced “event engagement” mobile app for the upcoming Customer Expo 2017 conference in Nashville from November 6-8.
Stellar Loyalty is thrilled to not only be attending but also sponsoring BRANDY 2017 in Milan, Italy, October 18th-19th.
BRANDY is Italy’s annual event focused exclusively on brands. Bringing together senior executives of Italy’s top brands with leading technology and marketing service providers, BRANDY has created a community of over 1,000 professionals in just two years. BRANDY gathers professionals interested in remixing experiences and innovative perspectives from various industries, including retail, CPG, hospitality, and entertainment.
Earlier this month, fresh off the NASPL Professional Development Seminar in Nashville, Tennessee, we shared some thoughts on the lottery and loyalty, and how, in many ways, the challenges and opportunities presented to lotteries mirror those of the consumer goods industry.
It is no secret state lotteries are big business, but few people realize just how big. Why in 2015, U.S. lottery sales totaled $73.8 billion (USD). Canadian sales reached $9.1 billion (CAD). And with only 52 total lotteries in North America, that’s a lot of revenue being generated by a pretty elite group.
Merrill Lynch uses machine learning to automate investors’ portfolios, Facebook employs it to curate newsfeed content, and Google’s self-driving cars rely on it to navigate the roads. Thanks to machine learning’s ability to analyze data with greater speed and more accuracy than any human — in a more cost-effective way — the technology is now being embraced by countless industries and businesses have big plans for it in 2017.