In today’s fast-paced world of restaurants, speed matters across the entire operation. From the speed of service to the speed of the technology that supports it, this is a race you can’t afford to lose.
April is International Customer Loyalty Month and what better time to evaluate your own loyalty program? Regardless of your specific vertical — e.g. restaurant, hospitality or retail — successful loyalty programs all share the same winning formula.
To gain competitive advantage, it’s time to think beyond points and rewards, and ensure your program meets the following five criteria.
When people think about new year’s resolutions, it is typically personal goals such as exercise more / eat healthy, improve work / life balance, save more money, etc. Just as personal resolutions can ground you in a new course of action, business resolutions can drive focused execution for the new year.