Stellar Loyalty provides a suite of modern, cloud applications for engaging and building loyalty with your consumers across channels. Our best-in-class mobile, web, email, and social capabilities enable frictionless and immersive interactions that can transform your consumers’ experiences and increase their visit frequency and spend.
Stellar Cloud Applications supports the full consumer lifecycle: acquire, engage, transact, and reward. At each step of the consumer journey, Stellar Cloud Applications deliver delight through targeted, personal and contextual interactions.
All applications operate on a common integrated platform–the world’s most modern, complete, and flexible consumer big data consumer platform. All Stellar Cloud Applications capture real-time consumer intent and interactions on a shared consumer interaction profile.
Define, manage, and target highly personalized offers that are consistently executed across multiple channels including mobile, web, email, and social.
Segment consumers based on their demographic profile, stated and learned preferences, activity history, and 3rd party data, and use this deep audience insight to target all marketing efforts.
Enable and reward your loyal consumers to be your vocal advocates on their social networks and to recruit and promote via referrals.
- Collect instant feedback at the point of interaction using simple to respond surveys.
- Challenge loyal members to submit user-generated photos and videos, engage via social media, and enrich profiles.
- Engage consumers with fun games and augmented reality experiences and incent participation via individual, friend, and team leaderboards.
- Gift Cards
- Use digital stored value and gift cards to streamline transaction and reduce fees.
- Capture orders on mobile phones, web apps, and in-store kiosks.
- Collect receipts via email or photo upload and award prizes for valid purchases.
- Award points, tiers, and prizes with a powerful, flexible rules engine.
- Reward loyal customers with physical and digital goods, gift cards, and surprise rewards. Use sweepstakes and contests to give more substantial prizes.
- Recognize consumers with collector and status badges and share the badges on social networks.