FOSTER CITY, CA—May 15, 2017 – Stellar Loyalty, the consumer relationship company with a mobile-best SaaS loyalty solution, has announced an agreement with Cayman Airways to provide the flag carrier airline of the Cayman Islands with rich capabilities to enhance its Sir Turtle Rewards program. Powered by modern technology and an innovative program design, the Sir Turtle Rewards will enhance the traveler experience and differentiate Cayman Airways.
Paul Tibbetts, Executive Vice President and Chief Financial Officer, Cayman Airways said, “We at Cayman Airways look forward to working alongside Stellar Loyalty to enhance our popular Sir Turtle Rewards program. We are confident that Stellar Loyalty’s software solution will allow Cayman Airways to provide passengers with added features and benefits, while developing a more meaningful passenger engagement and experience overall.”
Expanding on the current Sir Turtle Rewards program, the Stellar Loyalty solution will enable Cayman Airways to better segment audiences and precisely deliver customized offers and promotions by leveraging member data such as preferences and interests, as well as demographics. In addition, the Stellar Loyalty solution will enhance the mileage-based loyalty program with engagement features, allowing Cayman Airways to incentivize members’ participation in the program and encourage new membership. The program will provide Sir Turtle Rewards members with a web-based interface as well as a native loyalty and engagement mobile app for Android and iOS smart phones.
Through this partnership, Stellar Loyalty will provide Cayman Airways with a full loyalty and engagement marketing solution including features such as:
- Multi-channel campaigns: email, push notifications, recommended offers, targeted promotions
- Real-time consumer interaction profile, correlating transactional as well as social media data, for a complete, 360-degree view of each customer
- Built-in analytics and dashboards for customer loyalty success metrics, program measurement against key performance indicators, etc.
“The airline industry has an opportunity to demonstrate a renewed commitment to its customers and raise the bar in delivering personalized, engaging and rewarding experiences to its travelers,” said Kevin Nix, Stellar Loyalty CEO and Co-Founder. “We’re thrilled to be selected by Cayman Airways as their partner to take the Sir Turtle Rewards program to the next level. With a modern technology solution powering the program, we are poised to exceed travelers’ expectations with a loyalty program that delights them, while enabling Cayman Airways to meet and exceed business and customer success metrics.”
ABOUT STELLAR LOYALTY
Headquartered in Silicon Valley and founded by Siebel CRM veterans, Stellar Loyalty delivers brands with the most advanced solution for customer acquisition, engagement, transactions and rewards. Built around real-time customer interaction profiles leveraging every signal from social, mobile, web, and in-store transactions, the Stellar Consumer Relationship Cloud helps brands drive frequency, maximize customer revenue, and build more loyal and profitable relationships. Founded in 2014 and funded by InterWest Partners and TDF Ventures, Stellar Loyalty is privately held with offices in North America, Europe and Asia. For more details please visit www.stellarloyalty.com or follow Stellar Loyalty on LinkedIn, Facebook and Twitter @StellarLoyalty.